What facilities does the hospital have in place, specifically for international patients?

For all patients, our facilities are provided for the safety and convenience:
  • Medical Coordination Office:  Thai and international medical professionals working as administrative staff to consult medical enquiries, coordinate the scheduling of procedures and appointments with doctors and help with follow-up care planning.
  • International Referral Center:  Specially trained staffs to respond medical inquiries (handling over 500 to 1,000 inquiries per day).
  • Airport Representative Counter:  Our airport representative team assists patients upon arrival at Suvarnabhumi International Airport (BKK).  Shuttle van service is provided for patients and relatives traveling from the airport to the hospital.  Map of Airport Representative Counter
  • Interpreter Services:  The hospital employs more than 100 full-time international interpreters to assist with the many languages spoken by our patients.  Hospital interpreter service is free of charge. For special languages interpreters, please contact our customer service in advance.   List of Languages Available.   
  • Travel and Visa Services:  The service arranges travel needs for Bumrungrad patients and families while receiving hospital care. The Immigration Bureau operates a visa extension service at Bumrungrad once a week to process visa extensions for patients and their families who have doctors’ medical certificates.  Services of our Business Center 
  • International Referral Offices*:  As of 2015, we now have 32 offices in 18 different countries, providing special assistance and coordination for prospective patients wishing to seek medical care at Bumrungrad (* independent entities working with Bumrungrad International).
Other facilities available:
In-house bank and currency exchange, prayer rooms, Au Bon Pain, McDonald’s, Starbucks Coffee, food court, bookstore, flower shop, post office — as well as, valet parking service, shuttle van to BTS Skytrain station, and corporate room rates for nearby hotels. 
Our hospital is within walking distance of BTS Skytrain, convenient stores and international restaurants (including Halal and Vegetarian).
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