Bumrungrad International Hospital aims to be the most trusted healthcare and wellness destination
- Deliver excellence in clinical services
- Transform hospital operation with innovation and advanced technologies
- Build a strong foundation for growth and sustainability
- Inclusion
- Agility
- Innovation
- Caring
Everyone at Bumrungrad International Hospital shares the responsibility to prevent errors and enhance safety of the patients and colleagues. The Hospital Executive Committee – Working Board has the utmost responsibility of directing the safety policy in line with its commitments. The Hospital Leadership has the responsibility to oversee, guide and implement the safety plan operations until goals are achieved.
This means that all hospital personnel have a shared responsibility in establishing the international safety standards; thus, shall promptly report all safety-related matters without concern of a negative impact in accordance to our safety policy.
Safety is at the heart of patient care and serves as a fundamental foundation for building confidence, trust, and the sustainable success of our organization.
We, at Bumrungrad, believe that:
1. Nothing is more important than the safety of our patients and personnel
2. Safety shall never be compromised.
3. All errors can be controlled and are preventable.
Bumrungrad International Hospital is committed to providing world-class medical care and standard services, with a strong focus on quality, safety, and continuous organizational improvement through the following key approaches:
- Integrating the Malcolm Baldrige National Quality and Magnet criteria as the framework for organizational development to enhance performance and achieve the organization’s overall goals
- Risk-based thinking
- Delivering evidence-based care and treatment in accordance with recognized medical standards
- Pursuing continuous quality improvement while integrating innovation into our practices
- Benchmarking our performance against nationally and internationally recognized accreditation and quality standards, including the Joint Commission International (JCI), Advanced Hospital Accreditation (AHA), and the College of American Pathologists (CAP)
Through these efforts, Bumrungrad aims to build confidence and trust among our patients, advance excellence in the quality and safety of patient care, and continuously develop as a High Reliability Organization (HRO)
Bumrungrad International Hospital aims to protect the environment; conserve energy and natural resources by supporting various activities to maintain the safety and health of the organization and community sustainably.
The hospital is committed to full compliance with all applicable laws, regulations, and relevant standard requirements, including rigorous supervision and ongoing follow-up, to guarantee proper and appropriate adherence and to ensure transparency with the public.
The hospital will operate responsibly by establishing environmental management policies and collaborating with communities and other organizations to promote sustainable development, focusing on energy management, water management, waste management, and greenhouse gas management.
The hospital will cultivate awareness and promote knowledge among its personnel and contract parties to foster consciousness in environmental preservation and restoration, energy conservation, and natural resource preservation, all aimed towards sustainability and carbon footprint reduction.
