Medical Travel Guides

Personalized Travel Assistance

Our travel health specialists are specially trained to provide you with up to date recommendations including appropriate immunizations, preventative medications, and counseling on precautionary measures to avoid insect-borne diseases and travelers’ diarrhea. Our goal is to make your trip as comfortable and healthy as possible.

Owing to the current situation in the surge of positive COVID-19 cases in Thailand, AHQ (Alternative Hospital Quarantine) beds are reserved for domestic use. Therefore the Thai authorities began the suspension of approval for the patients and companions entering Thailand under the AHQ program since 19 Apr. 2021.
However, patients with critical condition e.g. severe cancer, DM foot risking amputation, etc. in need of urgent medical care will be approved on a case by case basis.
Please note that the approval of regular cases are still suspended, also any cases from Bangladesh, India, Maldives, Nepal and Pakistan are not allowed regardless of their severity.

Please contact Medical Transport for further information.
Tel: +66 2011 3333
Email: [email protected]

Due to the COVID-19 pandemic, the Thai authorities imposed the regulations regarding a permission to enter the Kingdom of Thailand, including the quarantine upon arrival.

Bumrungrad international hospital remains ready to accept the patients to provide state-of-the-art healthcare as well as quarantine of the patients and their companions during this difficult time.


  1. A patient’s passport copy with a certified signature.
  2. A companion’s passport(s) copy(ies) with a certified signature(s). [max. 3 companions, 1 only preferred]
  3. An updated medical report with relevant investigation results.
  4. A Referral Letter from a doctor in a current country, stating the need to seek treatment in Thailand.
  5. A Vaccination Certificate, stating its name, a manufacturer and lot number of vaccine with a provider’s or center’s name.
  6. A proof of financial status, e.g. bank statement.
  7. An Affidavit of Support.* (Only for patient with companions.)
  8. A Letter of Intent and Consent for Quarantine.*
  9. A Communicable Diseases Screening Form.*
  10. A Travel Advice and an Assessment Before Medical and Surgical Care Form.*

*No. 7 – 10: Prepared by Bumrungrad International, filled out and signed by the patient and/or    companions. 
Relevant documents will be submitted to the Thai authorities for approval to enter Thailand. Once approved, a copy of the stamped Confirmation Letter will be sent to the patient to apply for the Certificate of Entry (COE) in the current country via the internet Thai medical visa application is also required at this stage.



  1. The Certificate of Entry (COE).
  2. A valid Thai visa.
  3. An insurance policy covering COVID-19, minimum amount of USD100,000 each, for the patient and companion(s). [Complimentary from the hospital]
  4. A flight ticket. (if available)
  5. A COVID-19 test result within 72 hours before departure. (DO NOT attempt to get the COVID-19 test before the approval is confirmed.)
  6. A Fit-to-fly certificate within 72 hours before departure. (Not required by Thai authorities.Please check with your airlines, if this document is needed.)



  • Quarantine for 14 (plus 1-2) days upon arrival into Thailand.
  •  Arrival (as shown on ticket) 12:01am midnight to 6:00pm = day 1. Arrival 6:01pm to 12:00am midnight = day 0, the next morning = day 1.
  • Completion of quarantine on day15.
  • One companion in the same room with the patient. 2nd and 3rd companions in their own rooms, one room each.
  • A patient and companions must remain in the room at all times, except for medical investigations and procedures.
  • A fever and respiratory tract symptoms monitoring.
  • Swabs for COVID-19 (rt-PCR) x 3 times: on day 0-1, 7 and 14).
  • Positive COVID-19 case admitted in Bumrungrad International on their own expenses (under insurance coverage, conditions may apply).
  • Smoking not allowed.
  • Premature return / repatriation not allowed by Thai authorities.  
Foreign nationals permitted to enter Thailand as patients can only be quarantined in the hospital.


For more information and AHQ Packages, please download



Safety and Security

The Kingdom of Thailand continue to attract thousands of tourists and new residents from around the world, all drawn to its diverse landscapes, world-famous cuisine, and ancient culture. Although tourists and residents of Thailand can enjoy relative calm and safety throughout their time in the Kingdom, it’s important to be aware of the current realities facing Thailand.

Political Situation in Thailand

The government structure of Thailand is known as a Constitutional Monarchy, currently under King Maha Vajiralongkorn, who ascended the throne in December 2016 following the October 2016 passing of King Bhumibol Adulyadej.

Since 2005, Thailand has experienced many instances of political turmoil which include a military coup d’état in 2006 that resulted in the removal of then-Prime Minister Thaksin Chinawat, followed by anti-government protests and conflicts between competing political factions for several years. Despite the formal end of the military government in 2019, the army continues to dominate the new administration. The March 2019 general election resulted in a coalition government led by the military-aligned Phalang Pracharat (PP) party, under the prime ministership of Prayuth Chan-ocha.

Today, the political situation in most of Thailand is relatively calm, with the new constitution having been signed in April 2017. However, the Southern region of the country continues to experience unrest and violence due to ethnic and nationalist insurgents. Officials continue to advise tourists and residents to exercise caution when traveling to these areas, and to always stay informed of the current political climate. In Bangkok, political street protests sometimes take place and could affect traffic.

Thailand has a healthy and fairly consistent system of information and journalism, where the most current political events and realities are covered both in English and Thai. One such outlet is the Bangkok Post.

Safety in Thailand: Road Travel

Traveling within Thailand is relatively simple with buses, trains, planes, and boats making it possible to reach nearly all areas of the country rather easily. Within the city of Bangkok taxis, motorcycles, cars, and an extensive subway system connects the entire city. For those who choose to drive in Thailand, there are some important points to consider regarding the laws and regulations that govern driving in Thailand. The website “Driving in Thailand” provides comprehensive information on the rules, regulations, and expectations that come along with driving in Thailand.

For updates on the 2019-nCov situation

For updates on the 2019-nCov situation, infection prevention and control measures at Bumrungrad International Hospital, and advice on how to avoid infection.
  • Bumrungrad International implementing the use of thermal imaging cameras at the hospital’s entrance points
  • COVID-19 Situation in Thailand

WHO - Coronavirus disease (COVID-19) pandemic

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment.  Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness.
Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. Most countries around the world have seen cases of COVID-19 and many are experiencing outbreaks. Authorities in China and some other countries have succeeded in slowing their outbreaks. However, the situation is unpredictable so check regularly for the latest news.
The best way to prevent and slow down transmission is be well informed about the COVID-19 virus, the disease it causes and how it spreads. Protect yourself and others from infection by washing your hands or using an alcohol based rub frequently and not touching your face. The COVID-19 virus spreads primarily through droplets of saliva or discharge from the nose when an infected person coughs or sneezes, so it’s important that you also practice respiratory etiquette (for example, by coughing into a flexed elbow).

You can reduce your chances of being infected or spreading COVID-19 by taking some simple precautions:
  • Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
  • Maintain at least 1 metre (3 feet) distance between yourself and others. Why? When someone coughs, sneezes, or speaks they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person has the disease.
  • Avoid going to crowded places. Why? Where people come together in crowds, you are more likely to come into close contact with someone that has COVID-19 and it is more difficult to maintain physical distance of 1 metre (3 feet).
  • Avoid touching eyes, nose and mouth. Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and infect you.
  • Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately and wash your hands. Why? Droplets spread virus. By following good respiratory hygiene, you protect the people around you from viruses such as cold, flu and COVID-19.
  • Stay home and self-isolate even with minor symptoms such as cough, headache, mild fever, until you recover. Have someone bring you supplies. If you need to leave your house, wear a mask to avoid infecting others. Why? Avoiding contact with others will protect them from possible COVID-19 and other viruses.
  • If you have a fever, cough and difficulty breathing, seek medical attention, but call by telephone in advance if possible and follow the directions of your local health authority. Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.
  • Keep up to date on the latest information from trusted sources, such as WHO or your local and national health authorities. Why? Local and national authorities are best placed to advise on what people in your area should be doing to protect themselves.

COVID-19 vaccines

The world is in the midst of a COVID-19 pandemic. As WHO and partners work together on the response -- tracking the pandemic, advising on critical interventions, distributing vital medical supplies to those in need--- they are racing to develop and deploy safe and effective vaccines. 

Vaccines save millions of lives each year. Vaccines work by training and preparing the body’s natural defences – the immune system – to recognize and fight off the viruses and bacteria they target. After vaccination, if the body is later exposed to those disease-causing germs, the body is immediately ready to destroy them, preventing illness.

As of 18 February 2021, at least seven different vaccines across three platforms have been rolled out in countries. Vulnerable populations in all countries are the highest priority for vaccination.

At the same time, more than 200 additional vaccine candidates are in development, of which more than 60 are in clinical development. COVAX is part of the ACT Accelerator, which WHO launched with partners in 2020. COVAXthe vaccines pillar of ACT Accelerator, convened by CEPI, Gavi and WHO, aims to end the acute phase of the COVID-19 pandemic by:

  • speeding up the development of safe and effective vaccines against COVID-19;
  • supporting the building of manufacturing capabilities; and
  • working with governments and manufacturers to ensure fair and equitable allocation of the vaccines for all countries – the only global initiative to do so.

Vaccines are a critical new tool in the battle against COVID-19 and it is hugely encouraging to see so many vaccines proving successful and going into development. Working as quickly as they can, scientists from across the world are collaborating and innovating to bring us tests, treatments and vaccines that will collectively save lives and end this pandemic.    

Safe and effective vaccines will be a gamechanger: but for the foreseeable future we must continue wearing masks, physically distancing and avoiding crowds. Being vaccinated does not mean that we can throw caution to the wind and put ourselves and others at risk, particularly because it is still not clear the degree to which the vaccines can protect not only against disease but also against infection and transmission
  • Vaccines Update from CCSA Thailand
    • Between 28 February – 21 March 2021, 73,517 people in Thailand have been inoculated with the first dose of the COVID-19 vaccine.
    • 800,000 doses of the Sinovac vaccine for the first phase arrived in Thailand on 20 March and will be distributed in 18 provinces, including 300,000 doses to prevent and control the disease, 200,000 doses to protect the public health system, and 300,000 doses to boost the economy at key tourist destinations.

Coronavirus disease (COVID-2019) situation reports from WHO :

Coronavirus disease (COVID-19) outbreak Situation latest updated on 22 March 2021

  • International Situation
    • As of 22 March 2021, there were a total of 123,630,825 confirmed cases and 2,722,431 COVID-19 deaths. The 5 countries with the most confirmed COVID-19 cases include: the United States, Brazil, India, Russia, France
  • The Disease Situation in Thailand latest updated on 22 March 2021

Confirmed case

27,876 (+73)



26,663 (+65)






91 (+1)


  • Thailand Precautions
    • Bangkok The COVID-19 active case finding free service at park area of the Mall Bang Khae was provided for people in 6 at-risk markets in Bang Khae and nearby areas, namely Sirisethanon Market (Saeng Fah Kao), Bang Khae Shopping Center Market, Kitti Market, Phasom Market, Bang Khae New Market and Wonder Market. As many people had come, the active screening service by the Royal Biosafety sample collection vehicle had been extended until March 26, 2021. In addition, the Institute of Urban Disease Prevention and Control (IUDC) had also joined and thus increased the sample swab collection service up to 1,000 at-risk people per day. People who visited or were involved with the at-risk markets from 20 February to 13 March 2021 were requested to register for the BKK COVID-19 screening system. Personal ID cards and smartphones will help speed up the registration process. The queuing card system starts from 07:30 a.m. The service period will be divided according to the queuing card numbers and the examination starts from 09:00 a.m. onwards. Regarding the area cleaning on 16 March 2021, Bang Khae District Office will provide cleaning services for all 6 markets from 09:00 a.m. onwards. The dry cleaning will be done in the morning and water and disinfectant flushing will be applied in the afternoon. In addition, all 6 markets will be closed for 3 days from 16 to 18 March 2021. After that there will be re-evaluation based on the active case screening of risk groups. If a large number of infected people are found, the market closure dates will be re-considered for extension.
    • The Deputy Prime Minister and Minister of Public Health said that on 20 March 2021 there will be another eight hundred thousand doses of Sinovac vaccine arriving in the country. Whereas the Government Pharmaceutical Organization (GPO) had been authorized to order an additional five million doses of the vaccine to cover the target population which was planned to arrive in April and May 2021. The effort was done so that Thailand would have the vaccines for the immunization service before the domestic production of the AstraZeneca vaccine which had been planned to start in June 2021. For the progress on the registration of the COVID-19 vaccine of Johnson & Johnson company, it was expected to be completed by March 2021. However, the Bharat vaccine of India had not made progress due to incomplete documentation.
    • The Secretary-General of the National Security Council (NSC), Chair of the Operation Center for COVID-19 Situation Administration (OCCSA), stated that the new cluster in Bang Khae area was only confined in the Bang Khae market and was not likely to spread out. As had been identified that the most of the fresh market clusters were among migrant workers who had insufficient awareness of the disease prevention. Therefore surveillance in fresh markets must be strengthened. However, he confirmed that there was no need to prohibit the worker movement as was done at the shrimp market in Samut Sakhon province. The measures will be the same model as Pornpat market, Pathum Thani province with a confidence that the Ministry of Public Health can control the situation with the cooperation of the people surrounding the area. However, on Wednesday 17 March 2021, there will be the Ad Hoc Committee meeting to consider the relaxing of COVID-19 prevention and control measures during the Songkran festival. The committee will determine and propose the measures to the CCSA for consideration on 19 March 2021.
    • Prachuap Khiri Khan Hospital prepared to provide treatment and care for COVID-19 patients. The protocol would be that patients with mild symptoms were treated in the Cohort ward, a shared room that can accommodate 18 beds. Standard medical services and digital technology would be used to provide treatment care to the patients. There would be a closed-circuit to monitor the patient's symptoms and to communicate between healthcare providers and patients to reduce direct contact with the patients. Patients with severe illnesses would be treated in negative pressure rooms.
    • Prachuap Khiri Khan province had arrested thirty-three Myanmar migrant workers for illegal border crossing into Thailand at the natural path near Dan Sing Khon Border Checkpoint. There were 4 migrants who were tested positive for COVID-19, and 200 involved officers and people were regarded as high risk contacts. The COVID-19 testing results were awaiting. The Mueang District has tightened its measures after there were a group of people smuggled goods from the Myanmar border. Moreover, there had also been smuggling of migrant workers.

Risk Assessment of COVID-19 Situation

The global COVID-19 pandemic situation has shown more than 120 million of cumulative confirmed cases. The daily confirmed cases have been slightly increase since mid-February 2021 but has still been below 500,000 cases per day. The number of deaths tends to decrease to below 10,000 deaths per day while the total deaths have been more than 2.6 million. In Thailand, there has been 22,768 confirmed cases in the new wave outbreaks. Two third of the cases were detected from active case finding and most were migrant workers. Currently, the number of daily confirmed cases has been decreasing to below 100 cases per day. Current COVID-19 clusters have been found in Bang Khae Market of which almost half of the Myanmar migrant workers. This indicates that crowded places like markets, where there are many migrant workers with the behavior of yelling or talking without wearing masks are still the risk of disease spreading as the previous clusters. Even though the COVID-19 vaccination has started, the overall disease prevention and control measures must be maintained for a long time. Therefore, people are requested for collaboration on disease prevention and control. They are advised to wear masks, wash hands frequently, avoid unnecessary travel especially to risk crowded places and scan “ ThaiChana” application or use “ MorChana application when traveling to places. In case of developing symptoms including coughing, sore throat, runny nose or loss of smell and taste, people are recommended to visit hospitals immediately and inform the doctors of their travelling history as much as possible.

Thailand COVID-19 situation update:

IC Actions: Preparedness and response plan to prevent infection in Bumrungrad hospitals
  1. Preparedness for the outbreak situation with the relevant departments to establish COVID-19 command center since January 4, 2020 as well as review the work flow and emerging disease drill (called IC code)
  2. Review and communicate workflow in patient services to be safe both for patients and staff in a COVID-19 situation.
  3. Training and knowledge circulation for medical professionals and hospital staff.
  4. Facility: Negative Pressure room are available and ready to use. Designated area for high risk patient with symptoms of respiratory disease.
  5. Stockpile of personal protective equipment is sufficient and ready for use.
  6. Develop a hospital laboratory to support SARS-CoV-2 virus testing.
  7. IC team monitoring the outbreak global and nation situation closely cooperate with the Department of Disease Control, Ministry of Public Health (MOPH). Set up and update screening form at entrances.
  8. Collaborate with the team to provide equipment to support safety measures and provide assurance to clients such as Xenex, EOS (Extra aerosol Oral Suction), LUCAS.
  9. Collaborate with the medical transport team to transfer patients and relatives from the international for treatment. Be a part of the team on setting up Alternative State Quarantine and Hospital State Quarantine.

COVID-19 Travel Recommendations: Moderate Level of COVID-19 in Thailand

Travel may increase your chances of getting and spreading COVID-19. Staying home is the best way to protect yourself and others from COVID-19. Airports, bus stations, train stations, and rest stops are all places travelers can be exposed to the virus. These are also places where it can be hard to social distance. If you travel, take steps before, during, and after travel to keep yourself and others from getting COVID-19.

Key Information for Travelers to Thailand
  • Before you travel, get tested with a viral test 1–3 days before your trip. Do not travel if you are waiting for test results, test positive, or are sick. Follow all entry requirements for your destination and provide any required or requested health information.
If you are eligible, get fully vaccinated for COVID-19. Wait 2 weeks after getting your second vaccine dose to travel—it takes time for your body to build protection after any vaccination.
  • During travel, wear a mask, stay at least 6 feet from people who are not traveling with you, wash your hands often or use hand sanitizer, and watch your health for signs of illness.
  • Before traveling back get tested with a viral test no more than 3 days before your flight departs. The test result must be negative. Follow all destination and airline recommendations or requirements.
  •  After you travel, continue to take steps to protect others from getting sick. Wear a mask when outside your home, stay at least 6 feet from people who are not from your household, wash your hands often or use hand sanitizer, and watch your health for signs of illness.
    • If you participated in higher-risk activities (weddings, concerts, airports, cruise ship, etc.) get tested 3–5 days after travel AND stay home for 7 days after travel.
    • If you don't get tested, it's safest to stay home for 10 days.
    • If you had a known exposure to COVID-19 while traveling, delay travel, quarantine from other people, get tested, and monitor your health.
    • Always follow state and local recommendations or requirements related to travel.

Update Information for Travelers to Thailand :
  • Information on Current Infectious Disease Situation

Thailand situation : MOPH updated on 22 Feb 2021

  • Department of Disease Control, Ministry of Public Health Suggest people to adhere to the principle of “eat freshly-cooked and clean food" to prevent food and water contagious diseases, including diarrhea and food poisoning. When having severe abdominal pain, liquid stools or bloody mucus, thirsty than usual should to see a doctor quickly. On 22 February 2021,Dr. Opas Karnkawinpong Director-General of the Department of Disease Control said that during this period, the temperature of Thailand began to rise May increase the risk of developing food and waterborne diseases, including diarrhea and food poisoning, Department of Disease Control recommends that people eat freshly cooked food. Foods that are stored for more than 2 hours should be warmed thoroughly before eating. Choose drinking water, ice that is clean and standardized. Wash ingredients thoroughly before using them for cooking. To reduce the risk of contamination of bacteria, viruses, protozoa, parasites, which can cause abdominal pain, diarrhea, bloody stools, nausea, vomiting, and fever. In some severe cases, dehydration occurs such as dry throat, dry mouth, less urine output causing shock and even death.
             For manufacturer, they must maintain their health and cook food in a hygienic manner, such as washing their hands thoroughly before preparing and cooking food, washing materials, utensils and equipment thoroughly. Wear a cloth mask or medical mask. Wear a hood Not working while sick to prevent contamination of food and water pathogens to consumers. First aid For patients, sip water and mineral water (ORS) frequently to prevent dehydration and should eat soft food. If symptoms do not improve to immediately see a doctor. To use antibiotics should be in the care of a doctor.

Global concerns situation: WHO updated on 17 March 2021

  • MERS-CoV :Summary of MERS Situation latest updated on 17 March 2021
    • United Arab Emirates-The case is a 39-year-old male national, owner of a camel farm. He developed fever and cough on 18 January and tested positive for MERS-CoV on 31 January. The first MERS-CoV case in the United Arab Emirates (UAE) was reported in July 2013. Since then, a total of 92 cases of MERS-CoV (including the above case) and 12 associated deaths have been reported in the United Arab Emirates.
    • Between 1 June through 31 December 2020, the National IHR Focal Point of Saudi Arabia reported four additional cases of Middle East respiratory syndrome (MERS-CoV) with one associated death. The cases were reported from Riyadh (two cases), Taif (one case), and Al-Ahsaa (one case) Regions.
    • At a global level, from 2012 until 2 February 2021, the total number of laboratory-confirmed MERS-CoV infection cases reported globally to WHO is 2567 with 882 associated deaths.Most of the cases have been reported from the Kingdom of Saudi Arabia.
  • Ebola :Summary of Ebola Situation latest updated on 17 Feb 2021
    • Ebola virus disease – Guinea : On 14 February 2021, the Ministry of Health (MoH) of Guinea informed WHO of a cluster of Ebola Virus Disease (EVD) cases in the sub-prefecture of Gouécké, Nzérékoré Region, Guinea between 18 January and 13 February 2021. The cases showed symptoms of diarrhea, vomiting and bleeding after attending the burial of another relative (a 51 year-old nurse) on 1 February 2021.
  • The index case of the cluster was a nurse who had originally presented at a health centre in Gouécké on 18 January 2021 with headache, physical weakness, nausea, vomiting, and fever. She died on 28 January 2021. The other six cases are the five family members and the traditional practitioner she visited.  As of 15 February, one hundred and ninety-two (192) contacts have been identified. Therefore, there is concern about the exportation of EVD cases into the neighboring countries.
    • Ebola virus disease – Democratic Republic of the Congo : On 7 February 2021, the Minister of Health of the Democratic Republic of the Congo declared an outbreak of Ebola Virus Disease (EVD) after the laboratory confirmation of one case in North Kivu Province. A total of 117 contacts has been identified and are under follow up. Investigations and response activities are ongoing.

National & International Contagious Disease Updated  Week 11, 2021 : 13 – 19 March, 2021 with the following details :

1. Global situation (Ref: World Health Organization)
Disease Province Concern
  • The United Arab Emirates: (Update 17 Mar 2020) Abu Dhabi
  • Saudi Arabia  : (Update 1 Feb 2021) Riyadh, Taif,   Al-Ahsaa
  • The United Arab Emirates: (Update 13 Jan 2020)   Abu Dhabi
  • Qatar (Update 18 Feb 2020)    
Ebola Virus Disease
  • Guinea (Update 17 Feb 2021)
  • Democratic Republic of the Congo : (Update 10 Feb 2021)
  • Democratic Republic of the Congo : (Update 6 May 2020)
  • Maxico (Update 21 April 2020)
Dengue fever
  • France   (Update 23 April 2020)
  • Chile (Update 7 Feb 20)
Yellow fever
  • Senegal (Update 29 Dec 2020)
  • Guinea (Update 23 Dec 2020)
  • France   (Update 1 Aug 2020)
  • Gabon ( Update 17 Jun 2020) 
  • Democratic Republic of the Congo (Update 1 May 19)
Avian Influenza
  • Nepal (H5N1)
  • Chinese Taipei (H5N2) (Update 27 Jun 19  no new case of Human Infection)
  • Democratic Republic of the Congo : (Update 23 July 2020)
  • Togo( Update 4 Jan 2021)
Rift Valley fever
  • Kenya ( Update 12 Feb 2021)

2. National Situation (Ref: Department of Disease Control Ministry of Public Health)
Diarrhea Reported case  From 1 Jan – 16 Mar, 2021: 131,077 cases. 
Top 5 Province
  1. Amnat Charoen
  2. Mukdahan
  3. Chiang Rai
  4. Chanthaburi.
  5. Roi Et
Pneumonia Reported case  From 1 Jan – 15 Mar, 2021: 32,854 cases. with 40 deaths.
Top 5 Province
  1. Khon Kaen
  2. Ubon Ratchathani                         
  3. Yala
  4. Sri Sa Ket                                         
  5. Chiang Rai
Influenza A (H1N1, H3N2) Reported case  From 1 Jan – 15 Mar, 2021: 3,981 cases.  
Top 5 Province
  1. Ubon Ratchathani
  2. Phitsanulok 
  3. Sukhothai
  4. Krabi                         
  5. Phang Nga 
Hand foot mouth Reported case  From 1 Jan – 15 Mar, 2021: 7,863 cases.  
Top 5 Provinces
  1. Phayao
  2. Chiang Rai
  3. Phrae
  4. Nan
  5. Mae Hong Son                            
Dengue Reported case  From 1 – 15 Mar, 2021: 1779 cases.  
Top 5 Province
  1. Bangkok
  2. Ranong
  3. Mae Hong Son
  4. Chon Buri
  5. Rayong


Entry Requirements

Prior to confirming your appointment at Bumrungrad International Hospital, you should consider the entry requirements of Thailand. You may need to get vaccinated or apply for a visa in order to enter the Kingdom of Thailand. 

Health and Vaccinations

As with traveling to most other countries, health authorities advise all travelers to always make sure that they’re up to date on all their vaccinations before the trip. Every traveler needs to be up to date on their routine vaccinations, which are: thediphtheria-tetanus-pertussis vaccine, the chickenpox vaccine, the polio vaccine, the measles-mumps-rubella (MMR) vaccine, and your regular flu vaccine.

Additionally, please see the table below for more specific vaccine recommendations that may apply to specific people before entering Thailand.

For more information please visit


Who Needs It?



All travelers: Infants 6 to 11 months old traveling internationally should get 1 dose of measles-mumps-rubella (MMR) vaccine before travel. This dose does not count as part of the routine childhood vaccination series.


Routine vaccines

All travelers

There is a risk of contamination through food or water.


Most travelers

CDC recommends that travelers going to certain areas of Thailand take prescription medicine to prevent malaria. Depending on the medicine you take, you will need to start taking this medicine multiple days before your trip, as well as during and after your trip. Talk to your doctor about which malaria medication you should take.

Find country-specific information about malaria.

Hepatitis A

Most travelers: Recommended for unvaccinated travelers one year old or older going to Thailand. Infants 6 to 11 months old should also be vaccinated against Hepatitis A. The dose does not count toward the routine 2-dose series. Travelers allergic to a vaccine component or who are younger than 6 months should receive a single dose of immune globulin, which provides effective protection for up to 2 months depending on dosage given. Unvaccinated travelers who are over 40 years old, immunocompromised, or have chronic medical conditions planning to depart to a risk area in less than 2 weeks should get the initial dose of vaccine and at the same appointment receive immune globulin.

There is a high risk of contamination through food or water.


Most travelers: Recommended for most travelers, especially those staying with friends or relatives or visiting smaller cities or rural areas.

There is a risk of contamination through food or water.


Some travelers: There is no longer active cholera transmission and vaccine is not recommended.

There is a risk for contamination through food or water, especially in areas where there is an active transmission.

Hepatitis B

Some travelers: Recommended for unvaccinated travelers of all ages to Thailand.

Hepatitis B is transmitted through sexual contact, as well as through contaminated needles and other blood products.

Japanese Encephalitis

Some travelers: Recommended for travelers who are moving to an area with Japanese encephalitis to live spend long periods of time, such as a month or more, in areas with Japanese encephalitis frequently travel to areas with Japanese encephalitis consider vaccination for travelers spending less than a month in areas with Japanese encephalitis but will be doing activities that increase risk of infection, such as visiting rural areas, hiking or camping, or staying in places without air conditioning, screens, or bed nets going to areas with Japanese encephalitis who are uncertain of their activities or how long they will be there not recommended for travelers planning short-term travel to urban areas or travel to areas with no clear Japanese encephalitis season.

There have been reports of transmissions in Northern Thailand, as well as the coastal areas of Southern Thailand.


Some travelers: Rabid dogs are commonly found in Thailand. However, if you are bitten or scratched by a dog or other mammal while in Thailand, rabies treatment is often available. Consider rabies vaccination before your trip if your activities mean you will be around dogs or wildlife.Travelers more likely to encounter rabid animals include campers, adventure travelers, or cave explorers (spelunkers) veterinarians, animal handlers, field biologists, or laboratory workers handling animal specimens visitors to rural areas since children are more likely to be bitten or scratched by a dog or other animals, consider rabies vaccination for children traveling to Thailand.

Although rabies is not a major risk in Thailand, it can be found in some animals, especially street dogs and cats.

Yellow Fever

Some travelers: Required if traveling from a country with risk of YF virus transmission and ≥9 months of age, including transit >12 hours in an airport located in a country with risk of YF virus transmission.1

There is no risk of yellow fever contamination in Thailand. However, the government of Thailand requires proof of vaccination against yellow fever from all travelers who are coming from countries that have a risk of contamination. To determine if you are one of these travelers, please see this list from the Centers for Disease Control and Prevention


Malaria: When traveling in Thailand, you should avoid mosquito bites to prevent malaria. You may need to take prescription medicine before, during, and after your trip to prevent malaria, depending on your travel plans, such as where you are going, when you are traveling, and if you are spending a lot of time outdoors or sleeping outside. Talk to your doctor about how you can prevent malaria while traveling. Areas of Thailand with risk of malaria: Primarily in provinces that border Burma (Myanmar), Cambodia, and Laos and the provinces of Kalasin, Krabi (Plai Phraya district), Nakhon Si Thammarat, Narathiwat, Pattani, Phang Nga (including Phang Nga City), Rayong, Sakon Nakhon, Songkhla, Surat Thani, and Yala, especially the rural forest and forest fringe areas of these provinces. Rare to few cases in other parts of Thailand, including other parts of Krabi Province and the cities of Bangkok, Chiang Mai, Chiang Rai, Koh Phangan, Koh Samui, and Phuket.

None in the islands of Krabi Province (Koh Phi Phi, Koh Yao Noi, Koh Yao Yai, and Ko Lanta) and Pattaya City. See more detailed information about malaria in Thailand.

Immigration and Customs

The entry requirements to enter Thailand may vary depending on your country of origin. Latest rules on visa exemption to enter the Kingdom of Thailand which effective from now until 30 September 2021, passport holders of the following countries/territory may enter for tourism purposes with a period of stay up to 45 days, without requiring a visa.

List of country see below.

Andora Hong Kong Malaysia San Marino
Australia Hungary Maldives Singapore
Bahrain Iceland Mauritius Slovakia
Belgium Indonesia Monaco Slovenia
Brazil Ireland The Netherlands Spain
Brunei Darussalam Israel New Zealand South Africa
Canada Italy Norway Sweden
Czech Republic Japan Oman Switzerland
Denmark Korea (ROK) Peru Turkey
Estonia Kuwait The Philippines Ukraine
Finland Latvia Poland UAE
France Liechtenstein Luxembourg UK
Germany Lithuania Portugal USA
Greece Luxembourg Qatar Vietnam

For visa on Arrival scheme is further suspended until 31 March 2021.
For other country please contact Thai Embassy near your location for applying visa to enter the kingdom of Thailand.

***Please note that all foreign travelers entering into the Kingdom of Thailand must obtain:

  1. Certificate of Entry (COE)
  2. Fit to Fly health certificate issued no more than 72 hours before departure.
  3. Medical Certificate with a laboratory result indicating that COVID-19 is not detected, using RT-PCR test, issued no more than 72 hours before departure.
  4. Alternative State Quarantine (ASQ) booking confirmation for 14 days.
  5. Medical and travel insurance with a minimum of 1,000,000 USD coverage, including but not limited to COVID-19 treatment throughout the stay in Thailand.
  6. Other required documents needed prior to arrival.

For more information please visit

Thai Custom: Guidelines for Airport Passengers click here

Travel Advice and Support

Once you’ve decided to travel to Bangkok, you may want to learn more about Thailand and how you can make the most out of your trip. The best place to start your research would be the Tourism Authority of Thailand’s website, which covers a wide range of topics such as:

Travel Checklist

Once your appointment at Bumrungrad International Hospital has been confirmed, our medical travel team will send you a packet of important information you need to know before traveling. To help you better prepare your medical travel itinerary, please take a look at this travel checklist.

Section I: Traveling by Air

In general, if you have the below conditions; it is prohibited to travel by air

  • Have passed 36 weeks of pregnancy (or 32 weeks if you are carrying twins, triplets, etc.).
  • Have a recent heart attack or stroke. Or any type of surgery, especially stomach, brain, eye, orthopedic (bone and joint) surgery including stomach, eye, or head injury. Please check with your doctor to see when it is safe for you to travel.
  • Have an implanted cardiac device such as pacemakers, cardiac resynchronization therapy (CRT) devices and implantable cardioverter defibrillators (ICD); please check with your doctor before travelling by air. Don’t forget to carry your personal device identification card with you at all times.
  • Have flu-like symptoms with or without tuberculosis like symptoms such as prolonged cough, weight loss, night sweat, fatigue, fever, and chest pain for more than 2 weeks. We strongly advise you to not travel at this stage, and for them to continue treatment with their current care team until his symptoms have resolved completely.
  • Are suffering from the below signs and symptoms, please check with your doctor to see when it is safe for you to travel.
    • Chest pain.
    • Any disease that you can easily spread to other people.
    • Severe sinus, ear, or nose infections.
    • Breathlessness at rest, difficult breathing.
    • Psychotic illness except when fully controlled.
    • A fever of 100 degrees Fahrenheit (38 degrees Celsius) or greater.
    • Skin rash
    • Confusion
    • Bruising or bleeding (without previous injury)
    • Diarrhea that does not go away.
    • Vomiting that does not go away (other than motion sickness).

During the flight:

  • Keep all of your medications in your hand luggage.
  • Drink plenty of water to help prevent hydration and to help loosen your sputum and allow you to keep your chest clear from low humidity levels in air cabin.
  • During a long-distance flight of 4 hours or longer (Also see , deep vein thrombosis can occur as a result of this inactivity; make sure you get up and walk about regularly when permitted by the staff on the aircraft. Bend and stretch your legs and wiggle your feet at regular intervals (for example every 30 minutes) to encourage your circulation.
    • If you have a higher risk of developing deep vein thrombosis, your doctor can help you work out what measures you may need to take prior to flying. This may include graduated compression stockings, aspirin, or anticoagulants.
  • If you will need oxygen during the flight, this must be requested in advance. A Medical Information Form, stating your current clinical condition and the reason for oxygen requirement, must be filled out and submitted to the airlines. It may take 3-5 working days to process and subjected to the airlines approval.

Section II: Pre-operative Preparation

  • Please inform your doctor before the surgery if you have an existing medical condition for which you are taking medication and/or you have undergone any previous surgeries.
  • If you are taking anticoagulants like aspirin, Persantin®, Ticlid®, Plavix®, warfarin, Orfarin®, heparin, and Fraxiparine®, herbal supplements, and vitamins, especially vitamin E, stop these medications/supplements at least one week before the surgery or as recommended by your doctor.
  • If you smoke and drink alcohol regularly, please stop for at least one week before the surgery to reduce the chances of complications.
  • If you have any underlying diseases: cardiovascular disease / diabetes / high blood pressure / asthma / cancer / or others including any allergic to any medications and any medicines you are taking, current treatment and correlating diagnosis, please inform physician in advance.


What do I need to prepare for my medical travel? 

  1. Check if your passport is valid and if you need a visa to travel to the destination country. 

  2. Decide how you will finance your medical payment, such as cash or credit card, and make sure additional cash in the local currency. Call your bank or card insurer to forewarn them that you may process a large payment abroad. This is to prevent banks from treating the transaction as suspicious and blocking your account. 

  3. Ensure that you have contact information to your clinic, transport provider and patient assistant. 

  4. Inform your employer about your absence at work due to medical travel. 

  5. Check the weather forecast for Bangkok and prepare yourself. 

  6. Arrange assistance at home when you are abroad. 

  7. Check if it is necessary for you to get certain vaccinations. 

  8. Remember to make your appointment at the clinic and pay the reservation fee if needed. Double check the dates. 

  9. Purchase appropriate flight tickets. Make sure someone will pick you up from the airport. 

  10. Remove any nail polish as the color of your nail plate may help indicate your health condition. 

What should I take with me?

  1. Mobile phone with a charger
  2. Personal documents such as ID card, passport and visa
  3. Credit/debit card and some additional cash in the correct local currency.
  4. Medical records, including current diagnosis, films (X-ray, MRI, CT scan, ultrasound), biopsy results and your contact information.
  5. Daily medication, if any, in original packaging; any type of information regarding any chronic diseases that you may have.
  6. Items for leisure and entertainment purposes during your medical travel; for instance, books, magazines and music players 
  7. Comfortable pajamas and bathrobe if your medical procedure requires overnight stays; for instance, it is recommended that you wear shorts instead of long trousers if you have a knee surgery scheduled; for a shoulder operation, you may consider bringing a zip-up blazer
  8. Comfortable undergarments and socks
  9. Shoes to walk around the clinic – if you are undergoing plastic or another upper-body surgery, then you may take slippers. In the case of the orthopedic procedure, please bear in mind that you need some more stable footwear trainers.
  10. A basic set of toiletries such as soap, shampoo, toothbrush and toothpaste, deodorant, comb, sanitary napkins, shaving kit, hair band, lip balm and face wash
  11. Towels
  12. A set of clothes for your physiotherapy and rehabilitation, if it is required after surgery; this may include tracksuit and a pair of sneakers
  13. Largely depends on the purpose of your medical travel, you may consider visiting sightseeing destinations; if that is the case, bring casual clothes and comfortable shoes; however, if you may undergo procedures that affect mobility, such as a hip replacement, you should consider bringing comfortable loose trousers, blazer and elastic shorts.
  14. Sleep essentials such as earplugs, pajamas and your favorite small pillow

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Patient's Rights

We can provide better medical care when you and your family work together as partners with our staff. While it is our responsibility to advise you of your rights as a patient; you also have responsibilities in your treatment and care. We urge you to ask questions, cooperate, and be proactive in the medical care plan. If you have questions or concerns, please discuss with any staff member or manager.

While you are in our hospital, you have certain rights as a patient: 

  1. Patients have fundamental rights to get medical care from healthcare professionals without discrimination as stated in the constitution.
  2. Patients have the rights to receive truthful and adequate information about the illness, investigation, treatment, as well as benefits and risks from healthcare professionals in an appropriate language before making a decision to consent except in a case of emergency and life-threatening conditions.
  3. Patients with life-threatening conditions have the rights to receive immediate medical attention from healthcare professionals without the need to request for help.
  4. Patients have the rights to know name and profession of the responsible healthcare providers.
  5. Patients have the rights to ask for an opinion of another healthcare professionals and have the rights to request for a change to other healthcare professionals or medical facility that comply with the terms and conditions of respective health insurance.
  6. Patients have the rights to confidentiality of medical information except when a consent is provided or when the information is required by healthcare professionals to provide direct medical benefits. 
  7. Patients have the rights to be completely informed before making a decision to participate in human subject research. 
  8. Patients have the rights to make a request for information in their medical record that comply with hospital rules and regulations as long as the request does not violate the rights of others. 
  9. A parent or legal guardian may exercise the rights on behalf of the patient who is under 18 years old or physically or mentally incompetent.

If You have Questions, Concerns, or Comments

Please contact us in one of the following channels:

  1. Tell our staff directly (attending nurse or doctor)
  2. Write your comments on a patient feedback card and give it to one of our staff or put it in one of the suggestion box located throughout the hospital
  3.  Call our Contact Center (dial “00” for internal hospital line or 0-2066-8888 from outside)
  4. Send us an e-mail to: [email protected] 

Patient’s Responsibilities

  1. Patients are responsible for asking for information and potential risks before signing an informed consent for diagnostic or treatment procedure.
  2. Patients are responsible for providing truthful and complete health and other information to the responsible healthcare professionals.
  3. Patients are responsible for cooperating and following healthcare professionals’ recommendations about medical care and should notify when the compliance may not be possible. 
  4. Patients are responsible for cooperating and complying with the following hospital’s rules and regulations:
    1. Patients are responsible for providing complete and correct information for reimbursement from an insurance company as soon as possible after receiving an invoice from the hospital.
    2. Patients are responsible for providing a copy of advance directive, living will, and written decision of preferred treatment options.
    3. Patients are responsible for the medical appointments or inform the hospital if rescheduling is needed.
    4. Patients are responsible for direct cooperation with hospital management representatives to resolve a complaint.
    5. Patients are responsible for bringing only personal items essential for the hospital stay but not valuables.
    6. Patients are responsible for not leaving the hospital facility without a permission from the doctor or nurse to ensure patient safety.
    7. Patients are responsible for receiving medical and nursing care only from the hospital but not by other persons or by themselves except when instructed by the hospital to do so.
  5. Patients are responsible for treating healthcare professionals, other patients, and visitors with courtesy and respect.
  6. Patients are responsible for informing about health insurance benefit with proper documentation to the hospital.
  7. Patients are responsible for being aware of the following facts:
    1. Healthcare professionals who perform standard and ethical practice are protected by law and have the rights to be protected from unfair accuse.
    2. Medical care refers to a current medical practice that is based on scientific evidence to show higher benefits than risks to the patient.
    3. Medical care cannot diagnose, prevent, or treat all diseases or condition.
    4. Any medical care can result in unexpected consequences despite the fact that the healthcare professional have been extremely careful in any situation.
    5. Any test for disease screening, diagnosis, and treatment monitoring might have inaccurate result because of technological limitation and other uncontrollable by current standards.
    6. Healthcare professionals have the rights to choose an evidence-based medical treatment option in a given context and limitations as well as to consult or refer the patient as appropriate.
    7. Healthcare professionals may consult or refer the patient who are not in an emergency or life-threatening condition.
    8. Medical care provided by healthcare professionals might be compromised if necessary health information is not disclosed by the patient.
    9. Emergency room is only for patients who are in emergency and life-threatening condition.

Any act of physical violence, verbal threats or intimidation towards the hospital staff will not be tolerated. Anyone, who uses violence against hospital staff, is prosecuted and may be banned from using hospital services.


Our Hospital’s Ethics Committee is available to consult with patients and families who face ethical issues or questions regarding their care choices. To arrange for a consultation please call the Hospital’s Contact Center by pressing “00” on your telephone from inside the hospital or 0-2066-8888 from outside and tell the representative you’d like to speak with a member of the Ethics Committee.

Finding your way to Bumrungrad

Finding Your Way to Bumrungrad

We are committed to providing world-class service to our international patients at Bumrungrad International Hospital. We offer a personalized approach to serving the unique needs of our patients, and it starts the moment you land in Bangkok. 

Bumrungrad Airport Representative

Bumrungrad International Hospital has a dedicated airport representative team to assist you as soon as you arrive at Suvarnabhumi International Airport. After immigration and customs checks, please proceed to Exit B or C (depending on where you collect your luggage) and walk towards Gate 10. The Bumrungrad Airport counter is located diagonally across Exit C of the Arrival Hall as shown in the picture below. More Information


Your airport representative can help you with the following: 

  • Arrange Bumrungrad shuttle van services (one-way only) for your arrival. 

  • Book an appointment in advance. 

  • Make changes to your appointment upon arrival. 

  • Make hotel reservations upon arrival. 


Bumrungrad Shuttle Van Service

Bumrungrad International Hospital provides complimentary shuttle van service from Suvarnabhumi International Airport to Bumrungrad or hotels close by the hospital. For reservation, please send your request at least one day in advance to [email protected] (Patient is required to have a booking with our doctor). The departure time of the shuttle van depends on the prevailing traffic conditions.

At Suvarnabhumi International Airport, there are many transportation options available. This includes: 

At Don Mueang International Airport, there are also a number of public transportation options for you to choose from.  

Maps and Directions to Bumrungrad

Bumrungrad International Hospital is one of the world’s premier healthcare establishments, with over 55 specialized clinical departments. Located in the heart of Bangkok,Bumrungrad is easily accessible. Here are a number of maps and directions to help you make your way to the hospital with ease.

Area Map

Bumrungrad International Hospital Bangkok Thailand Map and Direction
Click to download map - PDF (618 KB)


Interactive Google Map 

View Larger Map

Getting a Taxi from Suvarnabhumi

If you would like to head to Bumrungrad on your own, we recommend getting a taxi from the airport. There is a taxi stand located on the ground level of the Main Terminal Building. Generally speaking, the queue might be long, but it tends to move fairly quickly. Simply let the staff at the taxi stand know your destination. To head straight to Bumrungrad, our hospital name is sufficient as are well known in Bangkok. 
All drivers should the taxi meter in Bangkok, and the fare automatically starts at 35 THB. There is an additional surcharge of 50 THB for getting a taxi from the airport, and this is payable to the driver at the end of the journey. We recommend that you take the highway from the airport, as the elevated freeway takes you right into the heart of Bangkok, very close to Bumrungrad.  
If you get a taxi from the airport or anywhere around Bangkok, it is best to make sure you that you have small notes such as 100 THB as taxi drivers do not often carry a lot of change. In Bangkok, tips are accepted gratefully by taxi drivers. For a journey from the airport to Bumrungrad, 20 THB is a good tip.
A Guide to Ensure That Your Stay is Comfortable

A Guide to Ensure That Your Stay is Comfortable

When you stay at Bumrungrad, you are taken care of by a professional team of staff and nurses who are an expert in addressing your specific needs. We are dedicated to making your patient stay a smooth and exceptional experience.

Pre-admission Procedure

Patients, including medical travelers, can only be admitted to Bumrungrad International Hospital upon a physician’s recommendation. Click here to book an appointment

During the admission process, patients will be informed of the following:

  • Types of inpatient rooms
  • Pricing of the inpatient rooms, services and daily meals
  • The estimated cost of operation and procedure
  • Deposits
  • Various modes of payment accepted
  • Contract company
  • Permission to leave the hospital
  • Policy regarding guests staying overnight with the patient
  • Information on infection control, prevention and patient safety
  • Child delivery
  • Policy regarding procedures, medication and treatments at the hospital
  • Inpatient nutritional plans
  • Valuables and safety box
  • Loss and damage policy of hospital property
  • Equipment and tools to be employed in the hospital
  • Information on visas and possible extensions

Admission Time

Patients can check-in anytime depending on the physician’s recommendation and the patient’s scheduled procedure(s). The room charges, services and meal plans will be effective on the first day of admission until 12 pm on the next day.

Contact Admission Office

7am to 8pm: Upon arrival at the hospital, please proceed to the second floor of the Main Hospital Building to check-in and sign the Application and Consent for Hospital Admission.

8pm to 7am: Upon arrival at the hospital, please contact the registration desk at the emergency room on the ground floor of the Main Hospital Building to check-in and sign the Application and Consent for Hospital Admission. 

What to Bring

  • Passport with immigration stamp (Arrival stamp by Thai Immigration Bureau)
  • Any proof of medical insurance or benefits such as a letter of guarantee from your insurance company, employer or embassy

This is only applicable for insurance companies, employers and embassies which have a contract agreement with Bumrungrad.

Hospital Services and Facilities

To ensure a restful stay, Bumrungrad provides a range of facilities and services for the comfort and convenience of our patients and their visitors. Click here to learn more about our hospital services and facilities.

Telephone Services

Bedside telephones are available in all inpatient rooms. 

  • To call a local mobile phone, dial 9 and then the mobile phone number.
  • To make a three-digit and four-digit number call, dial 9 and then the three-digit and four-digit number.
  • To make a perimeter call, dial 9, 02 and then the phone number. 
  • To make an up-country call, dial 9, the area code and then the phone number.
  • To make an overseas call, dial 191, 001, the country code, the area code and then the phone number.

Room Entertainment

Television: The inpatient room is equipped with a television, showing free-to-air television channels, a variety of entertainment shows and sports games.  Internet access: High-speed Internet will be accessible with a unique password that is given upon check-in.

Meal Services

Inpatient meals: To ensure that all our patients receive proper nutritional value under our physician’s recommendation, patients are encouraged to only consume the food provided by the hospital. Our dietetic services will take the patient’s procedure into consideration and present freshly cooked meals that are best for their health condition.

Dining options: A range of dining options is available for patients, family members and friends in the Main Hospital Building of Bumrungrad. Most of these restaurants will deliver directly to the patient’s room with a simple phone call. Click here to learn more.

Nursing Services

For our patient’s safety and convenience, there is a nursing call handset by your bed, connecting you to our nursing staff 24 hours a day. There are also call bells located in the bathroom. Our team of nurses and staff are always happy to assist. 

Patient attendant: For patient attendant services, please contact ward nurses for more information. Once requested and approved, we will allocate a patient attendant or nursing assistant to the room.

Business Center

The Business Center is a central point of information and contacts, providing support and help to all patients and their families with their travel documentation. This includes visa extension, clerical duties and other secretary support services. We are here to ensure that medical travelers admitted to Bumrungrad and their families are well assisted during their stay in Bangkok. Click here to learn more

Other Services

  • Housekeeping: Every patient room is cleaned daily by our housekeeping team. You can inform our ward nurses of any specific needs or requirements.
  • Newspaper: On Request.
  • Maintenance requests: If you find anything is faulty, please inform our ward nurses to prepare for repair.
  • Security: There is an in-room electronic safe box, which we encourage patients to use for depositing valuables.
  • Fire safety: The hospital has an automatic fire alarm system.
  • No smoking: Smoking is prohibited by law on all hospital grounds.
  • Parking: Our car parking lot is open 24 hours a day.

Visiting Guide

At Bumrungrad, we believe that family members and friends play an important role in the patient’s recovery process. We encourage visitors to drop by and keep the patient company under these simple housekeeping rules, which only apply to patients staying at regular wards. Patients staying in private single room can welcome visitors 24 hours.

Visiting the Regular Ward

Patients staying in double or two-bed bedrooms are recommended to welcome visitors between 6 am to 10 pm to avoid disturbing other patients in the room.

After 10 pm, visitors must first register at the nurse station. Once the visitation is approved by the patient, hospital staff will then accompany the visitor to the patient’s room.

Visiting the Critical Care Units

Visitation is only allowed from 9 am to 12 am and from 2 pm to 10 pm. Visitation is strictly prohibited during all other hours.

Only two visitors will be allowed in a patient’s room at a time.

Children under the age of 12 are not permitted to visit patients in critical care units unless it is a critical patient. In that case, visitation will be considered.

Visitors are not permitted to eat, drink or stay overnight in the critical care units.

Photography and videos are prohibited in the critical care department.

Please avoid bringing flowers into the critical care units.

Please refrain from using your mobile phone in the critical care units or surrounding area.

What to expect before and after your discharge

What to expect before and after your discharge

Being discharged may be exciting and stressful at the same time. Bumrungrad offers this guide to help you understand the discharge process and what to expect after departure. Keep in mind that healing doesn’t stop after you leave, and it is important to follow your doctor’s medical advice after departure.

Discharge Plan

At Bumrungrad, patients will be first assessed by physicians before written discharge orders are issued. To ensure that you are ready for the discharge process, the written discharge order must be recorded and filed in your medical records prior to the discharge.

Discharge Time

The discharge happens at 12 am. On the day of your discharge, you are allowed to submit a request for a late discharge and stay longer. However, additional expenses will be applied. 

  • If you decide to discharge before 6 pm, you will be charged half-day for the room and services and full price for any food services.
  • If you decide to discharge after 6 pm, you will be charged for regular room, service and meal plans at full price.

If you require to be transferred to the Critical Care Unit, Bumrungrad would like for you to return the room and help you arrange the transfer immediately.

Traveling by Air

If you need to travel by air to return to your home country or another travel destination, you will need to as your doctor to certify a Fit for Travel Medical Certificate, as well as a list of medications you will require abroad. The Fit for Travel Medical Certificate is only valid for seven days from the date of issue. Please ensure the following before making travel plans:

  • Ask your physician for a summary of medical reports, lab tests and X-ray results
  • Gather the contact information of your clinic, transport provider and patient assistant
  • Inform your physician and nurse where your destination is
  • Confirm transportation plans at the airport in the destination you are headed to

Against Medical Advice

Patients and Medical travel patients who refuse all types of diagnostic, treatment both inpatient and outpatient; Patients and Medical travel patients have to follow the hospital policy by signing “Consent :Against Medical Advice”

Educational Resources

It is important to understand the educational resources and recommendations that your doctor gives you at the discharge. The following list includes some of the important takeaways at discharge. Please do not hesitate to contact your doctor if you have any questions. 

At discharge, patients will:

  • Be informed and educated about the drugs and medication that they have been given.
  • Be taught how to manage and adapt to the environment so that it does not affect their health condition; how to utilize community resources and deal with the economic and social problems which may affect their condition.
  • Understand the goal of treatment, learn how to observe their own symptoms and know when to notify the physician or nurse about significant symptoms. Patients will have sufficient knowledge to handle any emergency situations by themselves appropriately before arriving at a hospital.
  • Understand their own health status such as limitations and effect from their medical condition. Patients will be able to handle daily activities, cope with the health limitation, aid recovery and prevent complications from happening.
  • Understand and realize the importance of follow-up appointments. Patients should understand the need to ask for help in the case of emergency, as well as the treatment outcome and treatment plan to the other units which may be applicable.
  • Have the know-how in selecting nutritional food that is best for their health condition.

If treatment must be continued at another healthcare facility, patients will discharge and leave with a summary of the given treatment at Bumrungrad. This summary report will be issued by a physician and given to the patient by a nurse at discharge.


Patients will be contacted by Bumrungrad after the discharge for a follow-up regarding their medical conditions and satisfaction towards our services. Please provide the contact details to our nurses so that our coordination physicians and cultural support officers can follow-up with you.

Level of Satisfaction for Health Experience

Your feedback towards our healthcare services is valuable to our organization as we strive to improve our services every day.

Bumrungrad's World-Class Facilities

Electrophysiology Lab
Da Vinci Robot-Assisted Surgery

International Accreditation

Joint Commission International

Bumrungrad was the first Asian hospital accredited by the Joint Commission International (JCI), the international arm

Hospital Accreditation-HA

Bumrungrad is the first hospital in Thailand to obtain the Advanced Hospital Accreditation (A-HA) from the Healthcare Accreditation Institute in 2016.

Global Healthcare Accreditation

With a focus on medical travel care, the Global Healthcare Accreditation (GHA) Program sets the standard for healthcare organizations serving medical travel patients.