BUMRUNGRAD APPLICATION

Bumrungrad International Hospital has recently developed a mobile application called the “Bumrungrad Application,” aiming to facilitate your health information access more rapidly and conveniently, every time and from anywhere. The application launched to pave way for the 'New Normal' lifestyle; for example, providing you with in-app Digital Loyalty Card, and helping you find a doctor, schedule an appointment, and purchase an online health package in advance, which helps reduce waiting time at the cashier counter and allows you to return home right after completion of healthcare services. As well as more special privilege offers only for application users.
 

 

Bumrungrad Application is now available to download on iOS and Android.

NO MORE PHYSICAL CARD

 

The Bumrungrad Application provides convenient access to your membership card — no more physical card required when receiving healthcare services at Bumrungrad International Hospital. You can use your in-app Digital Loyalty Card to identify yourself easier.
 

 

HOW TO CONNECT YOUR PROFILE TO APPLICATION

HOW TO CREATE HN (HOSPITAL NUMBER) FOR PRE-REGISTRATION OR LINK PATIENT PROFILE

Creating your patient profile (HN – Hospital Number) online is designed for individuals who have never received healthcare treatments or services at Bumrungrad before, as well as for patients who may not remember their HN Number but would like to link their patient profile to the app.

To create your patient profile in the Bumrungrad Application, please follow these steps:

1. Open the Bumrungrad Application and tap on the 'Account' menu.
2. From the account menu, select 'My Cards'.
3. Within the My Patient Profile page, tap on 'Patient Pre-Registration' to contact us and create your HN Number online.
4. Once you receive your HN Number, complete your information, including the HN Number and date of birth. Then, click to continue.
5. Select your preferred channel, such as email or SMS, to receive a verification code for identity verification. Click to send the code.
6. After completing the verification process, your patient profile will be successfully linked to the app. You can conveniently access healthcare services without the need for registration during your visit. Additionally, you will receive exclusive special offers tailored just for you through the app.

HOW TO CHANGE APP LANGUAGE (iOS)

To change the language in the Bumrungrad Application, please follow these steps:

1. Open the Bumrungrad Application and tap on the 'Account' menu.
2. From the account menu, select 'App Language' to access the settings page.
3. Within the settings page, locate and tap on 'Preferred Language'.
4. A list of available languages will be displayed. Choose your preferred language from the options provided, such as English, Thai, Japanese, or Arabic.

HOW TO CHANGE APP LANGUAGE  (Android)

To change the language in the Bumrungrad Application, please follow these steps:

1. Open the Bumrungrad Application and tap on the 'Account' menu.
2. From the account menu, select 'App Language' to access the settings page.
3. A list of available languages will be displayed. Choose your preferred language from the options provided, such as English, Thai, Japanese, or Arabic.

 

CONVENIENTLY MAKE REAL-TIME APPOINTMENT BY YOURSELF

You can make doctor's appointments through the application by yourself easily, conveniently, and in real-time. You can choose to make an appointment for yourself or for others. Just fill out your health problems or symptoms of sickness and you can also choose a doctor or let the hospital recommend a suitable doctor for you as well. Choose the earliest date to make your appointment or choose your preferred date and time. You can confirm the appointment by yourself on the menu Appointment Details according to the picture below.

• Make an appointment much easier by doing it yourself
• Add an event to your smartphone's calendar
• Re-schedule or cancel an appointment by yourself
• View your upcoming appointment and history

Note Real-time appointments. Cannot be used in emergency patients or make an doctor’s appointment on the same day. For medical emergencies, please call hotline 1378

Self-Select Telemedicine or Hospital Visit Appointments

Appointment Reminders!

A feature that makes you feel like you have a personal assistant.

You can save appointments into the calendar on your mobile phone. Make it easier for you to manage your personal schedule. The app will notify you of your doctor appointment along with useful information and location. If you have an appointment at 12:00, the app will notify you at 20:00 of the previous day. If you have an appointment from 13:00 onwards, the app will notify you 4 hours before the scheduled appointment. Notifications are also supported for Telemedicine by appointment services.

Smart search results using one keyword, provide you both related doctors and recommended packages

👨‍⚕ One keyword recommends you a well-suited and appropriate doctor for your symptoms. Doctor’s specialties and education qualifications also described clearly through the app.

🛒 One keyword shows up related health packages so you can select the package that meets your health concern and purchase  immediately through the app with clear prices and conditions. The 0% installment plan for 4 months with participating credit cards also available for online purchase*.

Your health records: Doctors

 

ASK A QUESTION VIA MULTI-CHANNELS

You can easily ask a question on your preferred channel, such as a phone call directly to the center, fill in the online form, or live chat with a specialist via a social platform.

IN-APP TELEMEDICINE AND VIRTUAL CARE WITHOUT BORDER

 

• Online medical consultation (Telemedicine): You can easily make an appointment for online consultations (video call) as well as for second opinions from a doctor through the application.
• Online schedule: you can conveniently check your appointment schedule at anywhere and anytime.
• Appointment notification: You can add your appointment to your calendar to receive notifications when the due date is approaching.
• Strong security: the consolation requires a specific password before starting video call with a doctor.
• All-in-one: you can complete all steps within a single application. There is no need to download any additional application.

Bumrungrad International

Easy To Find Your Offers & Vouchers

 

• Offers Menu: You can be the first to see the latest promotion and special offer just for you. 
• Vouchers Menu: You can find your E-Voucher(s) of your purchased package(s) which describe status, expiration date and important details.
• Present barcode from your device when receiving services.

Birthday Month Privilege: Get discount code (10% off) for purchasing online package(s)

You will receive a birthday discount code (10% off) when you download or update Bumrungrad Application, complete your profile with Hospital Number to the App.
 

Terms & Conditions

• You will receive a 10% birthday discount code upon downloading or updating the Bumrungrad Application and completing your profile with your Hospital Number.
• The birthday discount code will be available in the 'Offers & Vouchers' section of the app.
• You can copy the discount code from the app and apply it to receive a 10% discount at checkout on the Bumrungrad Online Store.
• The birthday discount code is valid only for online package purchases with the 'Buy Now' option.
• The birthday discount code cannot be used for purchases at the hospital.
• The birthday discount code is valid for a one-time use only and expires at the end of your birth month.
• The birthday discount code cannot be applied to appointment packages or packages valued at 100,000 or more.
• The birthday discount code cannot be applied to the purchase of a Personalized Gift Card.
• If the birthday discount code is used in conjunction with other promotions, the discount will be applied based on the original price.
• After completing your purchase, you can schedule your appointment for a convenient date. The validity of the appointment depends on the terms and conditions of the purchased package(s).

You can easily find and purchase online health packages that match with your needed in Bumrungrad Application. We have designed over 100 comprehensive screening packages for you to consider. All comes with screening details, conditions, and prices. Thus, you can plan your health journey and your medical expenses more conveniently.

📅 Online health package is valid for 365 days from the date of purchase. After your purchase, you can make an appointment by yourself through the app at your most convenient date and time.

Advantage of purchasing online package through the app

• You can find and see the details of your purchased online package in the app (Menu: Offers & Vouchers).
• You will be notified when your purchased online package is nearing its expiration date.

   

My Clinical Data : Patient Portal Integration

Access your clinical data and learn the results of your past health check-up reports, including blood sugar levels, blood lipid levels; view the dates of your past examinations and view your prescription history, including your past prescriptions, your medication schedule, the doctor who prescribed your medication, and the starting date of prescription.

Easy access your DNA health risk through the app

After receiving your DNA health risks screening at the VitalLife Scientific Wellness Center, you can easily learn your DNA Health Reports and your personal guidelines for maintaining good health through the app.
 

If you are interested in a DNA health risks screening, please click the link

Your health records:Vaccination and Allergies

‘My Doctors’

 

See your doctors who has treated you and select or save to favorite doctors.

‘My Vaccination Records’  

Every Vaccination, make it easy for you 

☑ Your Vaccination Record

 

‘My Allergies’

Show useful information about your previous allergies records—​such as food, medicines or vaccine to help you remember and avoid the allergen. It’s also be your digital medical records to help prevent the allergies in the future and help doctor to ensure and decide the most suitable treatment for you.

E-PAYMENT: Cashless payments for convenience and secure

Conveniently pay for services and medical expenses and more secure through the application.

You can easily choose to pay by e-Payment services, including expenses incurred within Bumrungrad Hospital and online services such as online doctor consultation via video call (Telemedicine), prescription, etc. You can choose your preferred online payment method; credit card, PromptPay, Internet Banking, and Rabbit LINE Pay.

Skip Payment Queues by Using FastTrack Pay

 

For more information  Click