Hospital Services & Facilities

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Bumrungrad International is a complete medical campus comprising:

outside Bumrungrad inside-counter-Bumrungrad 

Hospital Services

Services for international patients include:

  • Medical Coordination Office: 7 doctors and 12 nurses coordinate scheduling of procedures, attendant family questions during treatment, and follow-up care planning.
  • Languages: We have Customer Service Representatives who speak English, Thai, Amharic, Arabic, Bengali, Burmese, Cambodian, Chinese, French, German, Japanese, Korean, Mongolian and Vietnamese
We regularly work with patients in the following languages, and have interpreters available on request: Danish, Finnish, Hebrew, Italian, Persian, Portuguese, Russia, Spanish, Swedish, Turkish and Sign Language.
Special arrangements may be available for other languages.
  • Business Center: Be responsible for any inquiries regarding Travel Services.
    Hotel Reservation Click here 
    Air Tickets for both international and domestic (Reconfirmation, Rerouting, Re-validation, Changing date and new ticket)
    Transportation Service to Airport and other destinations required by customers
    Local tour services (Half day / Full day / Evening dinner and entertainment)

    For more detail, Click here
    Business Center Contact address :
    10th floor, BI Clinic Building
    Open daily from 8.00 a.m. to 17.30 p.m. 
  • Airport Services: Bumrungrad operates its own desk in the arrival area (Area C) of Bangkok’s new airport. We can meet patients and provide plane-to-hospital VIP service.
For more detail, Click here
Airport Representative Contact address:
International Arrival Hall Exit C, Gate 10
Open daily from 7.00 a.m. to 23.00 p.m. 
The campus offers restaurantsshops, and other services for your convenience.

Hospital Facilities

  • A 580-bed, tertiary care hospital including an internationally-certified lab and pharmacy, advanced imaging facilities, clinical research center, and medical heliport; recovering patients.


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  • A new outpatient clinic building, one of the largest in the world, that is home to many of our 30+ specialty centers;

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  • The 12-story main building opened in 1997. A new 22-story building housing the health screening center and outpatient clinics began service this year. The buildings meet US hospital (NFPA) fire and safety standards.
For more details of our medical facilities and technology, see our Factsheet.
You can see many images of our campus in our Bumrungrad Facebook Page.