Bumrungrad Recognitions for Quality and Safety
At Bumrungrad International Hospital, we strive to improve the health of our community and beyond by providing world-class clinical care, pioneering research and treatments. Over the years, Bumrungrad been recognized for its efforts in pursuing quality, innovation and excellence in healthcare and medicine. The following are a few of our more recent recognition:
Bumrungrad International Hospital has been ranked by Newsweek magazine and Statista as one of the best hospitals in the world and the number one hospital in Thailand for the fourth consecutive year. On February 28, 2024 (US time), Nancy Cooper, Global Editor in Chief of Newsweek, announced the ranking of the world's best hospitals for the year 2024, listing 250 hospitals on www.newsweek.com, highlighting that:
- Bumrungrad is ranked among the best hospitals in the world, positioned at 130 out of the 250 top hospitals globally - an impressive leap from last year's rank of 182, showing significant improvement from 2023.
- Bumrungrad is the only Thai hospital to be ranked among the top 250 hospitals worldwide for four consecutive years.
- Bumrungrad has been ranked as the number one hospital in Thailand with a score of 93% among 30 hospitals in the country - while the second-ranked hospital scored 87.34%.
The ranking by Newsweek and Statista was determined by an international panel of health experts based on four critical criteria: 1) An online survey of more than 85,000 doctors, hospital managers, and healthcare professionals from 2,400 hospitals in 30 countries, 2) Patient experience data, including overall satisfaction, recommendation rates, and satisfaction with healthcare, 3) Hospital quality index, including specific care quality data, patient safety, hygiene measures, and staff-to-patient ratios, and 4) Patient Reported Outcome Measures (PROMs), incorporating patient treatment outcome assessments into the ranking process. The survey was conducted by Newsweek and Statista, a reputable German market research and data analytics firm, between January 1 and December 31, 2023.
Joint Commission International (JCI)
Bumrungrad Hospital is the FIRST Hospital in Asia accredited by the Joint Commission International (JCI); the world leader in healthcare accreditation. With over 350 standards on the international standards of requirement, the accreditation inspects every aspects from organizational management, direction and leadership.
The system of Facility and Safety System, Emergency response, infection prevention and control, communication and information system, human resource management patient safety and quality system, as well as developing and improving the quality of care from the time the patient enters the hospital until the patient is discharged by being aware of patient’s right. Providing information about diseases and symptoms as well as the care to ensure that the treatment process has been performed at the most beneficial outcomes for patients. Bumrungrad Hospital has continued to be re-accredited until now.
Click here to see the JCI Certificate.
Bumrungrad Hospital is the FIRST Hospital outside USA Accredited by the Global Healthcare Accreditation (GHA) Program since Year 2017. This is to step up of medical services for those who travels for medical care which covers journey of quality care with the standard of the care process before, during and after treatment until the patient returns to their country to ensure that they will receive care based on international standards and having good experiences.
Bumrungrad has been re-accredited for two times. In Year 2024 is the second re-accredited with the score 100 % “Excellence” in all standards.
Click here to see the GHA Program certificate.
Healthcare Accreditation Institute (Public Organization) In 1999, Bumrungrad Hospital was the First Hospital in Thailand certified as Healthcare Accreditation (HA) from the Healthcare Accreditation Institute (Public Organization) which establishes standards and quality assurance for medical facilities to ensure that people receives standard quality of care. In 2016, Bumrungrad Hospital has further developed quality of care to achieve vision and strive to the excellence and being certified as Advanced Hospital Accreditation
Click here to see our Hospital Accreditation (A-HA).
2021: Bumrungrad International Hospital has been awarded on Newsweek’s list of World's Best Smart Hospitals 2021, the #1 hospital in all of Thailand, and one of the world’s top 250 hospitals. From integrating new technologies and digital to ensure that every patient will receives good quality health care.
- Excellence in COVID-19 Related Campaign : Silver – The COVID-19 Challenge, Offering a COVID-19 Vaccination Service to the Public
- Marketing Team of the Year : Bronze
- Excellence in Marketing to a Specific Audience – Bumrungrad Pride Clinic - Finalist
Recipients were selected by a panel of judges that consisted of qualified marketing professionals and industry leaders from across the ASEAN region. This award has previously been held in Malaysia, Singapore, Hong Kong and the Philippines.
Bumrungrad International Hospital has been named as the only one hospital in all of Thailand that received the Thailand MIKE Awards 2021 with innovative and knowledge assets to make differentiation leading to integrated healthcare.
VitalLife Scientific Wellness Center, a subsidiary of Bumrungrad International Hospital, has been recognized as a industry awards finalist in the Healthcare category at Kentico Xperience Site of the Year 2020. It's one of the world's most popular content management systems.
Click here to see the Kentico Experience certificate.
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Bumrungrad International Hospital has been received Best Health Care & Aesthetic Center Influencer Campaign, based on our performance on social media by categories Health Care & Aesthetic Centers. The only one hospital to achieve this awards of this year.
Inspired by a true story of a foreign patient who was transferred to Bangkok amidst the pandemic to receive treatment at Bumrungrad International Hospital, the video was able to capture the hearts of the audience, achieving 6 times higher views at 3 times lower cost.
The pathologist, Movies Based on True Stories. Meet the story of an important person behind the scenes of cancer treatment that you may not have known before. This short film have got special award in recognition of excellence in filmmaking. International recognition for independent films, OTB is a monthly online award that recognizes outstanding productions from around the world.
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Bumrungrad International Hospital has been received Thailand Digital Transformation Awards by categories Best Customer Experience Award 2022 with the project "Pentagon Search: Finding Everything", which was the second consecutive year of this award.
The award is held to appreciate public and private organizations that can drive the organizations strategically to enhance the efficiency and effectiveness for both internal and external cooperation, in order to add value and advantage to overcome Digital Disruption and be ready to transform the organization into the Digital Economy, according to the government policy.
Click here to see the trophy from Thailand Digital Transformation Awards 2022
Bumrungrad International Hospital received the CEO of the Year award given to Ms. Artirat Jarukitpipat from the Healthcare Asia Awards 2021, another proof point of the leadership in innovative healthcare industry.
Click here to see the certificate from Healthcare Asia Awards 2021
“Thailand Best Employer Brand” and “Excellence in Training”
Bumrungrad International Hospital is recognized as a finalist of “Best Brand Performance on Social Media” in the Hospitals category at the Thailand Zocial Awards 2022 for 4th consecutive year. The hospital was recognized for excellence in marketing activities via social media based on the measurement criteria arranged by WISESIGHT METRIC, developed by Wisesight (Thailand).
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Bumrungrad Hospital Winner of Best of tweets 2021: Best Campaign for Driving Positive Change in Society. This award goes to a brand that not only saves lives, but through their #เราเลือกได้ (We Can Choose) campaign, Bumrungrad Hospital (@BumrungradH) drove positive conversations that gave people the hope to fight cancer. Based on a true story, the gentle but powerful campaign featured a doctor who detected cancer early enough to treat it – and defeat it. The campaign asked people on Twitter to join in the conversation to cheer up and give encouragement to those who are suffering from the disease.
Bangkok Post would like to congratulate the organisations and brands on the awards received that reflect brand quality and popularity. Stay tuned for the list of 12 award winners including 6 organisations and 6 products & services providers as voted by Bangkok Post readers. Bumrungrad International Hospital is recognized as a winner of MOST TRUSTED HOSPITAL BRAND.
Bumrungrad Hospital received the GLOBAL BRAND AWARDS organized by Global Brand Magazine. GLOBAL BRAND AWARDS was established with the aim of honoring excellence in performance and rewarding Companies across different sectors. The award honors who have performed extraordinarily well in the field of Finance, Education, Hospitality, Lifestyle, Automobiles, & Technology. The awards are given to acknowledge key players who strive for fineness & provide a platform for recognition.
https://www.globalbrandsmagazine.com/award-winners-2022/
Bumrungrad International Hospital received The Healthcare Award Winners in the category awards for Most Innovative Use of Technology in Healthcare from The Global Economics Awards 2022, organized by The Global Economics, a leading UK-based financial publication.
https://www.theglobaleconomics.com/healthcare-awards/
Bumrungrad Hospital received Best Hospital of the Year Thailand 2022 and Most Emerging Company in Healthcare Thailand 2022 from The Global Business Magazine, a leading business and finance magazine from Dubai, United Arab Emirates, organizes the Global Business Magazine Awards to celebrate excellence, extraordinary support, and top performers in a number of industries.
https://globalbizmag.com/award-winners-2022/
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- 2019 Medical Tourism Hospital of the Year in Asia Pacific
- 2019 Integrated Healthcare Clinic of the Year in Asia Pacific (Vitallife Wellness Center)
- 2019 Smart Facility of the Year in Asia Pacific
- 2019 Value Based Hospital of the Year in Asia Pacific
- 2019 Orthopaedic Service Provider of the Year in Asia Pacific
- 2019 Women’s Health and Wellness Service Provider of the Year in Asia Pacific
- 2019 Transplant Service Provider of the Year in Asia Pacific
- 2019 Bariatric Service Provider of the Year in Asia Pacific
The awards ceremony was held at the JW Marriot Hotel Kuala Lumpur on 25-26 April 2019
“Financial Management Excellence,” for achieving over ten billion baht in revenue in one year. The awards ceremony was organized by the Thailand Management Association (TMA) and the Sasin Graduate Institute of Business Administration
Brandage Online - “Thailand’s Most Social Power Brand 2018-2019”
Asia Pacific Society of Infection Control (APSIC)
Central Sterile Supply Department (CSSD) from Bumrungrad Hospital has been honored d by Asia Pacific Society of Infection Control (APSIC) as Centre of Excellence Program for Central Sterile Supply Services in Year 2016 as being assure the service of disinfectant and sterilization is up to quality standard completely.
The College of American Pathologists (CAP) is the leading organization Excellence in the Practice of Pathology and Laboratory Medicine which helps foster and advocate excellence in the practice of pathology and laboratory medicine worldwide. Bumrungrad Hospital is the first private hospital in Thailand to be accredited by The College of American Pathologists (CAP) in 2016. This accreditation acknowledges the accuracy and consistent quality of our diagnoses and test results.
Click here to see the College of American Pathologists certificate.
Ethical Review of Health Research
The Strategic Initiative for Developing Capacity in Ethical Review (SIDCER) is a network of regional, ethical review committees, health researchers and partner organizations which monitors the quality and effectiveness of ethical review worldwide. The SIDCER works in collaboration with the Forum for Ethical Review Committees in Asia and the Western Pacific Region (FERCAP) and The National Ethics Committee Accreditation System of Thailand to ensure global protection for all human participants in health research. Bumrungrad International Institutional Review Board (BI/IRB) receives international recognition for our ethical contribution to health research by SIDCER in 2016.
Outstanding Performance
The Westgard Sigma Verification of Performance program is an initiative that was created to highlight laboratories with the right QC implementation, which allows organizations to yield accurate and reliable test results. Bumrungrad is honored to receive the award Outstanding Performance at the Stock Exchange of Thailand (SET) Awards in 2014. This recognition validates the performance of our laboratory instruments and incredible accuracy in lab tests.
Corporate Social Responsibility Excellence
The ACE Recognition Award credits AMCHAM corporate members who demonstrate a strong understanding of business operation with long-term economic and social value. The AMCHAM ACE Awards is one of the important benchmarks for CSR within the United States and the international business community in Thailand. Bumrungrad received the AMCHAM Corporate Social Responsibility Excellence Recognition Award with Gold Status in 2013.
Commitment to Community
Corporate Social Responsibility (CSR) Club Thailand is established by the support of the Stock Exchange of Thailand, the Securities and Exchange Commission, and the Thai Listed Companies Association under the vision of “Connect for Sharing.” With a comprehensive set of CSR guidelines and policies, CSR Club named Bumrungrad as one of the 50 Good Practices in 2012.
Recognition for Extraordinary Nurse Care
Established by the DAISY Foundation, The DAISY Award is a recognition program for nurses who provide extraordinary care for all patients and families. The US-based DAISY Foundation recognizes the compassion and clinical skills of nurses around the globe. Bumrungrad is proud and honored to be among the acknowledged hospitals with such distinguished nurses. Click here to see our awarded nurses.
Click here to see the nurses who received award
Managerial Excellence and Employee Engagement
Bumrungrad has been named Thailand’s Best Employer in the “Large-enterprise without Federation of Labor Union” category by the Department of Labor Protection, Ministry of Labour. In receiving this award in 2009, Bumrungrad is recognized for managerial excellence and good employee relations.
Excellence in Health Tourism
Bumrungrad is the first private hospital to receive the Award of Outstanding Performance in Medically-Oriented Establishment by the Thailand Tourism Award in 2008. The designation comes from The Tourism Authority of Thailand, honoring Bumrungrad’s efforts in pioneering excellent medical care for tourists.
The Malcolm Baldrige National Quality Award (MBNQA) is a world-class award with the same technical background and judging process auditing as the United States National Quality Award (MBNQA). Bumrungrad Hospital was The First Private Hospital to receive the Thailand Quality Class (TQC) award in 2008.
In 2022, Bumrungrad Hospital was certified by Joint Commission International (JCI) in providing care for patients with specific diseases which promotes and supports excellence for the care of heart failure patients as "Certificate of Distinction for Heart Failure Program"
View the certificate: CCPC: Heart Failure Program