Medical Coordination Office


Medical Coordination Office



The Medical Coordination Office at Bumrungrad International is a unique and complimentary service designed to provide streamlined access and individual cultural support for our international patients. The MCO team comprises more than 250 professionals including coordination physicians and nurses representing over 30 countries and speaking more than 20 languages.

From your initial email correspondence with our medical staff until the day you return home, our Coordination Physicians and cultural support officers will be available to assist you.

Medical Coordination Services Include:

  • Medical Inquiry service to provide patients with a free specialist recommendation on treatment after review of appropriate records
  • Transparent price estimate for the course of treatment
  • Coordination Physicians to track your progress and help you understand your course of treatment
  • Language support
  • Medical report preparation
  • Airport reception and transport service to the hospital
  • Complimentary visa extension assistance services
  • International insurance and Third Party Payment assistance
  • Embassy contact assistance
  • Travel and accommodation help and advice
  • Timely patient email and correspondence


Let Us Help

The Medical Coordination office is located on the 10th floor of the Clinic Building. Patients can request the services of the Medical Coordination Office including interpreters through the customer service counters, our nursing staff or when calling for an appointment. Bumrungrad Hospital’s Medical Coordination office is the most comprehensive international medical support team in Asia designed to remove the stress of medical care while abroad.

Coordination Physicians

Dr. Donya Hemmadhun
Division Director,
Medical Coordination & Medical Reporting

Dr. Nisarat Chanunpanich
Senior Coordination

Dr. Zarni Min
Senior Coordination Physician,
Myanmar Cultural Services
Dr. Najood A.Issa Al-Shareeda
Senior Coordination Physician,
Arabic Medical Coordination
Dr. Nyo Min Ko 
Coordination Physician,
Myanmar Cultural Services
Dr. Juvy Panes Magbanua
Coordination Physician, International 
Dr. Nora Yumyuang
Coordination Physician, 
Arabic Medical Coordination
Dr. Monton Ingsathit
Coordination Physician, Thai  
Dr. Aung Linn Htut
Coordination Physician
Dr. John Gachuiwung Shimray
Coordination Physician, International

Dr. Sereywat Keo
Coordination Physician, International

Kwok Sun Stirling Lau
Project Director - China Business
Suthatip Tong-Orn
Senior Coordinator, Medical Assistance

Ganda Sihotang
Senior Medical Coordinator, International

Suthasinee Rittiwongjak
MCO Officer


Medical Coordination Office
Bumrungrad International Clinic (BIC) Building, 10th floor,
Bumrungrad International Hospital, Bangkok, Thailand

For more information or to receive support, please contact:

Phone: +66 (0) 2066 8888

Fax: +66 (0) 0 2011 5100
Online Appointment: Make appointment here
Learn more: Ask us a question